Frequently Asked Questions

All counsellors/Psychotherapists and Tutors are fully qualified professionals but also experienced in what they do with a minimum of three years of experience. Our therapists also receive ongoing continual professional development ensuring that you receive the most effective and compassionate support available.

Islamic counseling is a form of therapy that takes a holistic approach, understanding and respecting your faith and culture. It provides a supportive space to explore emotional, mental, and spiritual challenges while aligning with your personal values.

We are not here to teach you to pray, read Quran or judge you but to support you in your journey toward healing and well-being.

This depends on individual circumstances and the concerns presented, the counsellor may get an idea how many sessions are required during the first session and can discuss this with you.

Sakoon offers both short  (6 sessions) and long term counselling.

All sessions are carried out via online platforms telephone or video, providing you with convenient and flexible access to our services from the comfort of your own home. This approach ensures that you can receive the support you need without the hassle of travel, fitting seamlessly into your schedule. Our secure and confidential online environment is designed to make you feel safe and supported throughout your therapeutic journey.

You can say whatever you like. It doesn’t really matter how you present your problem, sometimes you may find yourself saying things you hadn’t expected to say. Sometimes you will talk about difficult or painful feelings and, as you begin to face them, you may feel worse in some ways by facing your fears, this is natural and part of the healing process.

The counsellor will support you through the whole process and provide a confidential setting to discuss your concerns in order to help you move forward.

We are impartial and not here to judge. judging clients is not helpful or relevant

Throughout the process you will be encouraged, supported and empowered to look at yourself from a different perspective. The aim is not only to help you cope with a current issue or crisis, but to do so in a way that produces learning for the future, so you can feel more in charge of your life. Taking responsibility is an important part of this commitment.

Absolutely, our services are available to individual / Couples from all backgrounds, regardless of religious affiliation. We are committed to providing inclusive and non-discriminatory support to anyone seeking assistance with their mental health and well-being. Our therapists are trained to respect and accommodate diverse cultural and religious beliefs, ensuring that you receive personalized and culturally sensitive care tailored to your  needs.

We respond to all new email enquiries within 1 working day.

If you did not receive a response they may have been a problem. Please call us and we will be happy to help.