Terms and Conditions
Counselling Agreement - Terms and Conditions
How long will it take?
At the initial consultation, which lasts approximately 30 minutes, A counsellor will explain our methods and see whether you think we can work together. It is important that you feel safe and comfortable with a counsellor, as well as getting an impression of whether the methods and style may be useful to you.
From the initial consultation we will recommend the number of sessions which can then be extended where appropriate. You can end the arrangement at any time, although this will usually be discussed together.
For people who cannot travel or fit personal appointments into their schedule, email or phone counselling is an excellent way of receiving support and guidance. Please contact us for further information.
Confidentiality
You agree to provide contact information for your GP. This is for your protection and will only be used in the event of serious concerns for your well-being.
Sakoon work under a strict ‘Ethical Framework for Good Practice’ established by the British Association for Counselling and Psychotherapy (BACP). It outlines the ways in which counselling and life-coaching should be conducted.
Whilst Sakoon is not entitled to divulge any information or details you tell me under normal circumstances, if we felt you were in immediate danger to yourself, or to any other person, Sakoon would need to consider involving another person/agency. This would normally be your GP. We would always try to discuss this with you first and this would only apply in extreme circumstances.
We need to recognise the limitations of counselling/islamic counselling and we reserve the right to end the agreement at any time.
Supervision
In accordance with BACP regulations all counsellors are required to receive Supervision of their counselling. A supervisor is someone a counsellor would consult regularly to discuss their work and from whom they receive support and guidance. In this setting the counsellor may discuss some details of your situation, but they will not give your name, so that confidentiality is preserved. The counsellors supervisor never attends sessions and you will never be introduced to this person.
Payment
You will be required to pay for your session in advance by cheque, cash or bank transfer
Re-scheduling, cancellations and missed appointments
If you need to re-schedule an appointment, 24 hours notice is required. If you fail to attend an appointment, without giving 24 hours notice, you will be charged the full fee.
If you are late in attending your appointment, the end time will remain the same.
What happens next?
If you agree to these Terms and Conditions please contact us by phone or email confirming you are interested and decide when you would like to make your first initial appointment.
After the initial appointment the counsllor will provide feedback to the client on the best method that would be suited to them. Like wise the client will need to decide if they would like to work with our counsellor. Once this is agreed, you can then send a cheque payable to us (I will send you the address) to cover the first session at the current rates. I will email/call you on receipt of your payment and confirm the start date for your counselling.
Please note, I reserve the right to decline a request for counselling without providing a reason. In this event I will return your payment to the address you have provided.
If you want more detailed information or answers to specific queries, please feel free to email me. It is important that you feel confident and comfortable with the Terms and Conditions.
|
